FAQs

How do I identify my iPad model?

Need help identifying your iPad (original) model? Here are a few quick ways to find out which iPad you have:

  • Find the Model Name and Number in Settings:
    • Go to Settings > General > About.
    • Under Model Name, you’ll see the name of your iPad (e.g., iPad (1st generation)).
    • Under Model Number, you’ll see a code starting with “A” (like A1219). If you see a longer part number instead, tap it to reveal the model number.
  • Other Ways to Find Your Model Number:
    • If you can’t access Settings, check the back of your iPad near the bottom — the model number is usually printed there.
    • You can also find it on the original packaging if you still have it.
    • Once you have your model number, visit Apple iPad Identification Page and use your browser’s Find function (usually called “Find on Page”) to locate your model for more details.
  • Want More Details?
    • For more specific info — like warranty status or support coverage — enter your iPad’s serial number at checkcoverage.apple.com.
How is the price determined for my iPad?
  • Model and Specifications: Newer models with better specifications (e.g., iPad 10th Gen, iPad 11th Gen.) are typically valued higher.
  • Condition: The physical condition of the iPad, including scratches, dents, and screen condition, will affect the value.
  • Storage and Features: Devices with higher storage capacities or additional features like cellular connectivity will usually be worth more.
  • Original Accessories: Including the original charger, cable, and packaging (if available) may help increase the value of your device.
How should I prepare my iPad for shipping?
  • Backup Your Data: Make sure to back up your important data to iCloud or an external drive.
  • Disable Find My: If you have "Find My iPad" enabled, go to "Settings" > "Your Name" > "iCloud" > "Find My iPad" and turn it off to disable the feature.
  • Sign Out of Apple ID: Sign out of your Apple ID by going to "Settings" > "Your Name" > "Sign Out" to disconnect your account from the device.
  • Power Off and Package Securely: Power off your iPad and securely wrap it in bubble wrap or similar protective material. Use a sturdy box to prevent damage during transit.
  • Shipping: We offer free shipping, and you can also request a shipping kit at checkout for a small fee. Your shipping label will be provided at no cost.
Why should I sell my iPad to BuyBackTronics?

There are several great reasons to sell your iPad to BuyBackTronics:

  • Fast & Easy Process: Get an instant offer, ship your device with free prepaid shipping, and receive your payment quickly.
  • Competitive Offers: We offer competitive, market-driven pricing based on your iPad's condition, model, and current demand.
  • Free Shipping: We provide a free prepaid shipping label, making the process easy and cost-free for you.
  • Trusted by Hundreds of Thousands: Join the hundreds of thousands of satisfied customers who have chosen us for fast, reliable, and hassle-free transactions.
  • Best-in-Industry Customer Service: Our team goes above and beyond, delivering world-class support to ensure your experience is seamless from start to finish.
  • BBB Accredited: We are a Better Business Bureau accredited business, ensuring a secure and reliable transaction.

Choose BuyBackTronics for a simple, fast, and secure way to sell your device!

See our reviews on TrustPilot and Google Reviews.

How does the trade-in process work for my iPad?

The trade-in process for is simple and straightforward:

  • Step 1: Get an Offer – Answer a few quick questions about your device to receive an instant offer.
  • Step 2: Ship It – Accept the offer and ship your iPad to us using a prepaid shipping label.
  • Step 3: Inspection & Payment – Once we receive and inspect your device, we’ll verify its condition and send you payment. If you need an even quicker inspection, choose Expedited Processing for faster review.

It’s that easy! For more details, visit our FAQ page.

Why Us?

QUICK PAYMENTS Get paid within one business day via PayPal, eCheck or have a check mailed to you. Your choice.
HIGHER OFFERS We strive to have the highest offers on the market so our customer's products have value.
FREE SHIPPING We cover all shipping costs associated with trade-ins to further our streamlined service.
BETTER SERVICE Between our trade-in process and our customer service, we always put the customer first.