FAQs

How do I identify my Alienware Desktop model and specs?

To identify your Alienware desktop model and specifications, follow these steps:

  • System Information: Open the System Information tool on your PC to view detailed specs including the model, processor, storage, and more.
  • Retail Packaging: If you still have the original box, you’ll find the model number and specifications listed on the packaging.
  • Label on the Device: The model number and other relevant details are often printed on a label located on the back or side of the desktop.
What affects the resale value of my Alienware Desktop?

The resale value of your Alienware desktop depends on several factors:

  • Condition: Desktops in excellent working condition with minimal wear and tear will fetch a higher resale price.
  • Age: Newer models with upgraded components such as faster processors, higher RAM, and better GPUs tend to have higher value.
  • Storage and Specifications: Desktops with more storage and higher-performance specs (like faster SSDs or powerful GPUs) usually result in a better resale offer.
  • Accessories: Including original accessories like the keyboard, mouse, and retail box can increase the resale value.
How do I prepare my Alienware Desktop for sale?

To prepare your Alienware desktop for sale, follow these steps:

  • Back Up Your Data: Make sure to back up all important files to an external storage or cloud service.
  • Remove Your Personal Information: Perform a factory reset to wipe all personal data from the desktop. This can typically be done through the Settings > Update & Security > Recovery options.
  • Unlink Accounts: Sign out of and unlink any accounts tied to your desktop, such as Microsoft or gaming accounts.
  • Power Off: Turn off the desktop and unplug all accessories (keyboard, mouse, cables) before shipping.

Once ready, we will provide a free shipping label to send your Alienware desktop to us.


Why Us?

QUICK PAYMENTS Get paid within one business day via PayPal, eCheck or have a check mailed to you. Your choice.
HIGHER OFFERS We strive to have the highest offers on the market so our customer's products have value.
FREE SHIPPING We cover all shipping costs associated with trade-ins to further our streamlined service.
BETTER SERVICE Between our trade-in process and our customer service, we always put the customer first.